Overview
Recruitment Officer @ Somerset Council | Recruitment Strategies and Job Sourcing
Be among the first 25 applicants. Direct message the job poster from Somerset Council.
What will I be doing?
We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. As a Parking Technical Support Officer your role will be essential for ensuring the smooth operation and maintenance of parking systems and infrastructure. You will be providing technical assistance and support to the Parking Asset Manager/Engineer, as well as troubleshooting and resolving technical issues related to parking equipment and systems.
Your day-to-day work will involve:
* Responding to public enquiries related to the operation and use of car parks.
* Assisting in the implementation of new parking technologies and systems.
* Providing training and support to colleagues and stakeholders on parking systems.
* Maintaining accurate records of maintenance activities and technical issues.
* Sourcing and managing replacement parts and materials.
* Preparing documentation and reports on technical support activities.
We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, with agreement from the manager.
Qualifications and experience
What kind of experience or qualifications do I need?
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you have:
* Excellent technical and problem-solving skills with strong attention to detail and accuracy.
* An understanding of troubleshooting and technical support techniques.
* The ability to manage and prioritise multiple tasks.
* Effective communication and interpersonal skills.
We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.
What’s in it for me?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.
We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
* We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
* Generous annual leave allowance, with the opportunity to purchase additional leave
* Staff discounts in gyms.
* Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
* Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
* A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
* My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more
Anything else I should know?
The Salary for the role is Grade 15, ranging from £24,796 to £25,185 per annum.
For an informal chat about the role, you can contact Vicky Lowman, Service Manager Parking at vicky.lowman@somerset.gov.uk.
When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.
Seniorities and employment type
* Seniority level: Entry level
* Employment type: Full-time
Job function and industries
* Job function: Information Technology
* Industries: Government Administration
Referrals increase your chances of interviewing at Somerset Council by 2x
Technical notes: This listing includes additional job postings (e.g., Technical Support Officer (Hinkley Point C Team) - 31852) and location notes, but the core role details above pertain to the parking technical support officer position.
#J-18808-Ljbffr