3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
As a Client Manager at our dynamic team building and events company, you will play a pivotal role in cultivating and maintaining strong relationships with our clients. You will be responsible for ensuring client satisfaction, managing client projects from initiation to completion, and collaborating with various teams to deliver exceptional events that meet and exceed client expectations.
ACF Events is the South West’s top event management company that specialises in team building activities, corporate fun days, company festivals and activity days. We offer a comprehensive range of event services all under one roof, including conferencing, team building, themed parties, game shows and entertainment too!
Offering a full event management service, we assist in creating extraordinary corporate events that leave a lasting positive impact for companies and their employees. Whether it’s small team event or a large company festival, our events are designed to ‘provide fun and memorable experiences that unify people’
We are looking for a motivated, driven, self-starter sales professional.
Someone who is comfortable working towards targets and wearing multiple hats.
Seeking to look to for new opportunities.
Key Responsibilities
Client Relationship Management:
* Act as the primary point of contact for assigned clients, providing exceptional service and support.
* Building relationships either over the phone, by email or in person. (We love talking to people!)
* Develop and maintain strong, long-term relationships with clients by understanding their needs and expectations.
* Proactively identify opportunities to onboard clients.
* Seek ways to enhance client satisfaction and loyalty.
* Regularly communicate with clients to update them on project progress, gather feedback, and address any concerns.
Project Management:
* Manage client’s journey from conception to completion, ensuring timely and successful delivery.
* Collaborate with internal teams, to plan and execute events that align with client objectives.
* Develop detailed project plans, including timelines, budgets, and resource allocation.
* Monitor project progress and ensure adherence to timelines and budgets.
* Conduct post-event evaluations to assess project success and identify areas for improvement and development.
Business Development:
* Identify and pursue new business opportunities with existing and potential clients.
* Prepare and deliver compelling presentations and proposals to clients.
* Negotiate contracts and agreements with clients to achieve mutually beneficial outcomes.
* Work closely with cross-functional teams to ensure seamless project execution and client satisfaction.
* Foster a positive and collaborative work environment, encouraging teamwork and open communication.
* Share client insights and feedback with internal teams to improve service delivery.
Qualifications
* Bachelor’s degree in Business, Sales, Marketing, Event Management, OR proven experience in sales, client management, project management, or a related role within the events industry.
* Excellent communication, interpersonal, and negotiation skills.
* Strong organisational and multitasking abilities.
* Ability to work effectively under pressure and meet deadlines.
* Proficiency in Microsoft Office Suite.
* Creative problem-solving skills and a proactive attitude.
* Flexibility to travel and work outside regular business hours as needed.
Preferred Skills and Experience
* Experience events industry.
* Knowledge of event planning and management best practices.
* Strong understanding of client relationship management (CRM) software.
* The ability to work in a fun environment!
* You will be naturally confident, outgoing, and highly organised.
* A team player who can easily adapt to change, especially during busy periods.
* Excellent interpersonal skills.
* Salary of £28 - £30k dependant on experience.
* Performance-based company bonus.
* Quarterly Rewards.
* Collaborative, fun and inclusive work environment.
* The opportunity to work for a growing business in the events industry.
* 2 volunteering days per year.
* Beautiful surroundings to work in.
Application Process
Interested candidates are invited to submit their CV and covering letter to amy@acfevents.co.uk.
Please include “Client Manager Application” in the subject line.
Closing date: Friday 30th May. However, the date may be brought forward if a suitable candidate is found sooner.
Applications will be reviewed on a rolling basis, and qualified candidates will be contacted for an interview. Early applications are advised.
No recruiters please. We are doing it ourselves, but we will let you know if we need any help.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Events Services
Referrals increase your chances of interviewing at ACF Events by 2x
Sign in to set job alerts for “Client Sales Manager” roles.
Somerset, England, United Kingdom 1 week ago
Gloucester, England, United Kingdom 4 months ago
Bath, England, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 2 weeks ago
Senior Account Manager, Cognizant Moment
Bristol, England, United Kingdom 6 days ago
Account Manager, Stitch - Employee Communications - 12 Month FTC
Greater Bristol Area, United Kingdom 3 weeks ago
Greater Bristol Area, United Kingdom 4 days ago
Bristol, England, United Kingdom 4 days ago
Bristol, England, United Kingdom 2 weeks ago
Almondsbury, England, United Kingdom 1 week ago
Sales Manager - Account Management (Public Sector)
Mere, England, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 1 week ago
Bradley Stoke, England, United Kingdom 1 week ago
Bristol, England, United Kingdom 4 weeks ago
Bury, England, United Kingdom 1 month ago
Bristol, England, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 3 weeks ago
Bristol, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr