We are looking for a full-time receptionist to join our friendly team at Market vets. This is an exciting opportunity to join our busy practice where you will be the first point of contact for our customers, delivering excellent client and patient care. The Receptionist Role Includes The Following Responsibilities Warmly greeting clients and their pets with a friendly, compassionate, and helpful demeanour Efficiently managing the diary to maximize appointment slots, handle online bookings, and address emergencies while maintaining client records in compliance with GDPR Answering busy phone lines, emails, and other client communications Registering clients for the Pet Health Club Processing payments About Us We offer a vibrant workplace where you will be joining an enthusiastic and motivated team. You will join a friendly, caring and progressive team of 11 Receptionists, 14 Veterinary Surgeons, 15 Registered Veterinary Nurses. Applicant Requirements The ideal candidate will be confident working independently, while also thriving in a team setting. Excellent communication skills, a positive attitude. This is a fantastic opportunity for someone who enjoys a varied role and is eager to contribute to a collaborative and supportive practice. Your shift pattern The position is for 37.5 hrs a week over five days which will include Saturday's on a rota basis. In addition to a competitive salary, you will benefit from: 6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care