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Application estate lead

Cardiff
Police Scotland
Posted: 16h ago
Offer description

Police Scotland's purpose is to improve the safety and wellbeing of people, places and communities.


As part of the team working in the Digital Division, you can make a real difference by supporting the provision of technology to our officers and staff across the second largest police force in the UK.


The team are delivering innovation and enabling technology through several projects to transform our services and meet our ambition of moving from 'doing digital' to 'being digital.


We believe our people are our most important asset and investing in them is fundamental to the success of introducing new and emerging digital solutions to our front-line.


Police Scotland continue to improve and evolve a number of our core digital solutions to retain and enhance the capability and flexibility required to address the ongoing and evolving demands on policing and criminal justice over the next decade. We are seeking an Application Estate Lead to support the SmartStorm project .


Key aspects of this role will be accountability for internal and external customer engagement to ensure that 3rd party provisioned software solutions meet with the requirements of Police Scotland and the SPA, whilst ensuring that the support and maintenance of 3rd party provisioned applications are aligned to Police Scotlands service level agreements (SLAs) and key performance indicators (KPIs).


You will participate in national forums and project boards to build effective relationships that align third-party applications with customer needs and to the needs to the SmartStorm project, acting at a senior/strategic level to influence third-party software providers to prioritise, plan, resource, and implement new product capabilities / upgrades, as required.


You will work with governance groups to define and implement strategies for the continued development, support, and maintenance of the third-party applications portfolio, where required, leading management of third-party application implementations / upgrades.


Collaborating with the two existing Application Estate Team Leads, you will support the general management Application Estate teams, including recruitment, mentoring, performance reviews, identifying training needs and overseeing resource management for staff delivering third-party applications across Police Scotland.


Currently Police Scotland has guidance in place that allows appropriate roles to be operated on an agile basis.


Should you have an interest in working more flexibly, we would encourage your application.


This is a temporary post for up to 18 months, which will require Management Vetting.


You will work 35 working hours per week.


Educational/Occupational Essential

Degree in related technical discipline.


Personal Qualities Essential

Management experience in a national multi-site ICT environment.


Excellent communication, technical, planning, and management skills.


Excellent stakeholder engagement and relationship building skills.


Experience managing large-scale projects and a portfolio of enterprise-scale third-party software products.


Proven vendor management and implementation experience (including software implementation, upgrades, testing, configuration, and release management).


Knowledge of Prince 2 project management best practice.


Knowledge of data protection and relevant security policies/legislation.

This role is ideal for candidates with proven experience in large-scale ICT environments, strong leadership and stakeholder management skills, and a track record of delivering complex application software portfolios.


The Digital Division has more than 350 staff across 14 locations, supporting the technological provision, development and transformation of digital services to in excess of 22,000 Police officers and staff across the organisation.


We continue to introduce new technologies and systems to support continuous improvement as a catalyst to new ways of working and creating new options for business functions to improve efficiencies.


The division have delivered more than 10,000 mobile devices to our officers, implemented body worn video for our armed officers, supported the provision of virtual courts, plus progressing through the implementation of a single crime reporting system.



We continue to deliver innovative and enabling technology through the development and implementation of numerous projects which will transform our services for a digital future. We will completely transform our communication platform across the organisation and how the public interact with our contact centres. We will deliver an end-to-end service across the Criminal Justice sector which will collect, manage, and share digital evidence throughout the criminal justice process. We will introduce new technologies and systems to allow us to ensure that Data is at the heart of everything we do and is captured, managed, protected and accessible to the benefit of Police Scotland and its partners.


More than £1.4 million worth of training has been allocated to the Digital Division function in the last few years to ensure our people can continue to develop their skills to align with the future of the division. Digital Division have a range of training options available to staff, these include access to online Learning licences, internal training and funded classroom training via our contracted training provider.


This is an opportunity to get involved in an organisation that makes a significant positive contribution to you, your community, Scotland, as well as potential further afield opportunities.

Why join us?

* Competitive salarywith annual increments
* Full-time or part-timeshift patterns
* 28 days annual leaveand 6 public holidays
* Local government pension schemefor long-term security
* Ongoing trainingto develop your skills
* Opportunities for career progressionand professional growth
* Comprehensive wellbeing supportand dynamic work environment
* Exclusive discountsand savings through our rewards and benefits network


Full details regarding this vacancy can be found in the attached Role Profile.


Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen or a foreign national free of restrictions.


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