Team Manager Systems
Fixed Term Contract – 12 months initially with the possibility of being made permanent.
About the Role
We’re looking for a skilled and motivated Systems Team Manager to lead the Children’s Social Work and Education Systems team within our centralised Digital, Data and Technology (DDaT) function.
This key leadership role is responsible for ensuring our core systems: LiquidLogic (LCS, EHM, EYES), ContrOCC, and associated web portals are effectively supported, continuously improved, and aligned with both national and local priorities.
Responsibilities
* Lead and manage a team of system professionals, including two System Leads and a wider team of 7 system support officers; act as the internal product owner for key systems, overseeing system enhancements, user engagement, and supplier relationships.
* Coordinate and deliver a high‑quality support service for information and case management systems across Children’s Social Work and Education; run user groups, gather and prioritise requirements, and ensure systems are accessible, fit for purpose and compliant with statutory requirements.
* Maintain liaison with suppliers to escalated tickets and drive service improvements whilst ensuring robust business continuity and disaster recovery plans are in place.
* Support financial processes and system interfaces with corporate finance systems; provide specialist advice, training and guidance to users and stakeholders; manage budgets and contribute to strategic planning and project delivery, including new initiatives such as AI functionality to optimise case work.
Qualifications & Experience
* Strong experience in application lifecycle management, system support and project delivery.
* Proven ability to lead and develop high‑performing teams with excellent stakeholder engagement and communication skills.
* Knowledge of LiquidLogic systems (LCS, EHM, EYES) – essential to undertake this role.
* Understanding of children’s Social Work and public sector environments is highly desirable.
* A proactive, solution‑focused approach with a commitment to continuous improvement.
If you wish to discuss this role or require further information, please contact Paul Cusworth at paulcusworth@wirral.gov.uk.
Interviews
Interviews to be held week commencing 1st December 2025.
Working at Wirral
Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave.
We believe in ensuring staff are well looked after; staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing, and investing in our people.
We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill‑health protection. We have a strong flexible working approach, hybrid working, family‑friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
We have an inclusive, engaged culture – everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.
We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging.
We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.
We want you to be your best at work – we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier‑free and as accessible as possible, please contact recruitment@wirral.gov.uk.
Please note that, in accordance with the Council’s policy, employees in a formal redeployment situation will be considered in the first instance for all vacancies.
It is Council policy not to re‑appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who has left with a voluntary severance (VS) package, unless in exceptional circumstances.
Applications will be accepted until midnight on the closing date.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.
Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.
All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.
The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.
We do not accept applications or CVs from recruitment agencies, unless otherwise stated. Candidates submitted via a recruitment agency will not be considered for this role.
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