Were growing our commercial team and looking for a Key Account Executive / Account Manager to support and develop relationships with some of our most valued customers. This is an exciting opportunity to join OGM, a trusted leader in precision injection moulding, manufacturing solutions, and technical production services, where youll gain hands-on commercial experience, professional development, and the chance to make a real impact within a fast-growing business. If youre personable, commercially minded, and looking to develop a long-term career in account management, customer success, or sales, this role could be your perfect next step. About OGM At OGM, weve been at the forefront of precision injection moulding and advanced manufacturing for over 60 years – trusted by world-leading brands across medical, defence, consumer, and industrial sectors. From our advanced facility in Oxfordshire, we combine technical excellence with a people-first culture, delivering innovative manufacturing solutions that drive performance worldwide. Were proud of our long-standing reputation for quality, sustainability, customer service, and continuous improvement – and our success comes from our talented, collaborative team. The Role As a Key Account Executive (Account Manager / Customer Success Executive), youll play an important role supporting the Sales Director and wider commercial team to maintain and grow key customer relationships. This position sits within OGMs commercial division and focuses on day-to-day client interaction – answering queries, preparing quotations, tracking performance, and ensuring every customer receives an exceptional service experience. Its an ideal role for someone with around 2–3 years experience in a customer-facing, sales support, client services, or commercial role who wants to build a long-term career in account management within the manufacturing or engineering sector. Youll work primarily from our Oxfordshire office, with occasional travel to visit customers (around once a month). Hours: Full-time, permanent Location: Yarnton, Oxfordshire (office-based with occasional client visits) Salary: £30,000 per annum What Youll Be Doing Building and maintaining strong customer and client relationships through excellent service and clear communication Managing day-to-day customer enquiries, supporting ongoing commercial activity, and ensuring strong client satisfaction Preparing quotes, commercial estimates, proposals, and reports under the guidance of the Sales Director Analysing data, pricing, sales performance, and customer activity to support account planning and profitability Attending regular online or face-to-face customer meetings to strengthen relationships and understand client needs Collaborating with internal teams (production, logistics, finance) to ensure on-time delivery, quality, and service performance Maintaining CRM systems and Excel-based reports to track sales, customer activity, and account performance Identifying opportunities for account growth, upselling, cross-selling, and improved service delivery What Youll Bring Around 2–3 years experience in a customer-facing, account management, sales support, commercial administration, or customer success role (manufacturing or technical experience advantageous but not essential) Commercial awareness, strong numerical ability, and confidence working with data and Excel A proactive, organised approach with the ability to juggle multiple tasks and priorities Excellent communication and relationship-building skills with customers and internal teams An eagerness to learn about manufacturing, technical processes, and commercial operations Confidence using CRM or ERP systems A positive, professional attitude with a desire to develop and progress in account management or sales Please note: Due to our location and the need to visit customer sites, a full UK driving licence and access to a vehicle are essential. Why Youll Love Working at OGM At OGM, we invest in our people and give them the tools to succeed. Our supportive environment blends the stability of a long-established business with the ambition of a modern, growing manufacturer. Competitive salary: £30,000 per annum 22 days holiday bank holidays, increasing with service Company pension scheme Employee assistance and wellbeing support Genuine opportunities for learning, development, and career progression A friendly, inclusive team where collaboration, innovation, and customer care are valued Long-standing stability within a respected British manufacturing business If your an Account Manager, Client Relationship Executive, Customer Success Executive, Sales Support Executive, Commercial Account Executive this would also be a great fit. If youre looking for a place where you can grow, feel valued, and play a meaningful role in shaping long-term customer success, wed love to hear from you. This is your chance to join a supportive team, build trusted client relationships, and develop your commercial career with a business that truly invests in its people. If this sounds like the next step youve been searching for, click to apply and take your career forward with OGM.