Housing Options Caseworker needed!! * Salary: Between £17.29 per hour * Location: Exeter, EX1 * Hours: Monday - Friday 9am - 5pm * Till October 2025 with the possibility of extension Remote working Ideally we want a candidate who is prepared to spend some time at the office at the start of the placement to familiarize themselves with the team and processes. PURPOSE OF JOB To specifically focus on assisting people (customers) threatened with homelessness to resolve their housing difficulties and retain their existing homes (where safe to do so) through the provision of high quality advocacy, advice and activities in order to prevent and relieve homelessness wherever possible. To accurately assess and discharge the council's duty to homeless customers. MAIN ACTIVITIES 1. To make pro-active interventions with both presenting and prospective customers in order to provide comprehensive person-centred advice and advocacy on housing rights, income maximisation, financial management, relevant support services and to inform, support and signpost customers to specialist advice agencies where applicable and to follow up on referrals and outcomes accordingly. 2. Ensure that good quality housing advice is given to customers to prevent homelessness and to both encourage and enable applicants to sustainably resolve their own housing difficulties through a jointly agreed regularly reviewed housing action plan. 3. To pro-act...