Assistant Manager – Gild Restaurant and Bar, Hilton Birmingham Metropole.
Responsible for managing restaurant and bar operations 24 hours a day.
A WORLD OF REWARDS
* Yearly salary of £30,750 plus service charge
* Free, healthy and high quality meals when on duty
* Grow your Career
* Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* Discounted dental and health cover
* High street discounts: with Perks at Work
* Free car park
* Subsidised Taxi between 12am and 7am
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Guest Experience Day: 1 night stay with breakfast and dinner
* Modern and inclusive Team Member’s areas
What will I be doing?
* Help manage Restaurant and Bar operations
* Maintain exceptional levels of customer service
* Recruit, manage, train and develop the Restaurant and Bar teams
* Manage guest queries in a timely and efficient manner
* Work within budgeted guidelines in relation to Food and Payroll
* Drive sales to maximize budgeted revenue
* Develop menus with other members of Food and Beverage team
* Accountable for monthly stock takes
* Incentivise team members to maximize sales and revenue
* Set departmental targets and objectives, work schedules, budgets, and policies and procedures
* Evaluate guest satisfaction levels with a focus on continuous improvement
* Ensure communication meetings are conducted and post‑meeting minutes generated
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships
* Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
* Management and/or supervisory Food and Beverage experience
* Able to meet financial targets
* Ability to comply with all Food and Beverage brand standards
* Ability to work under pressure
* Excellent grooming standards
* Willingness to develop team members and self
* Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Degree in relevant area
* Passion for delivering exceptional levels of guest service
Schedule: Full‑time
Brand: Hilton Hotels & Resorts
Job Category: Bars and Restaurants
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