Application Support Manager - Energy Trading (Ref: -8725)
Application Support Manager - Energy Trading (Ref: -8725)
This range is provided by Referment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Referment is working with a high-growth, technology-led financial services firm that’s making serious waves in the energy trading space. We're on the hunt for an Application Support Manager to lead their global front-line support team — a critical role at the heart of their trading operations.
If you're passionate about delivering high-performance support in a fast-paced, regulated environment and have deep knowledge of energy or commodities trading systems, this is the opportunity for you.
Why This Role Stands Out
You'll be leading a 24/5 global support function that underpins front-to-back trading activity across energy, commodities, and financial markets.
The systems you’ll support are mission-critical: think real-time market data, order management, risk engines, and trading platforms.
This firm is scaling fast – you’ll be given real responsibility and the freedom to drive process improvements, implement automation, and shape best practice.
Key elements of the role include, but is not limited to the following duties:
Leading a team of front-line analysts supporting business-critical trading applications globally
Handling high-priority incidents (P1/P2), ensuring rapid resolution and clear business communication
Monitoring Jira queues, alerts, and input streams to drive service performance
Collaborating closely with dev and infra teams to enhance system resilience and availability
Identifying repeated issues and driving root-cause resolution with an eye on uptime and operational excellence
Experience in the following is essential to be considered for the role:
Strong experience managing application support engineers in energy or commodities trading environments
Solid understanding of energy markets, trading platforms, market data feeds, and risk systems
Exceptional incident management, communication, and stakeholder handling skills
Experience Working In Regulated Environments And Understanding Compliance Requirements
This is more than a support role, it’s a chance to own a function that keeps global energy markets moving. If you thrive in high-pressure environments, and love being close to the action in trading tech, we want to hear from you.
#Referment
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology and Management
* Industries
Financial Services, IT Services and IT Consulting, and Oil and Gas
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