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This full-time, hybrid role (based in Liverpool) involves leading and supporting community fundraising initiatives to achieve annual income targets. The position requires a dynamic, self-motivated individual who can manage multiple fundraising projects, engage with supporters, and deliver excellent donor care.
Hours: Full-Time
Office based in Liverpool. Hybrid working (2 days in the office)
Position in Organisation
* Reports to the Fundraising Manager/Director of Fundraising.
* Support from the Volunteer Co-ordinator
* Liaises at all levels inside the organisation.
* Relates to supporters, individuals, volunteers and groups.
* Key relationships with fundraising
* Work closely with IT, and admin teams.
* External facing to the public supporters.
Scope of Role
* Working with the Fundraising team to achieve annual fundraising income target.
* Based in Head Office Liverpool/Homeworking but working on projects across a wide geographical area.
* Working within a fast-moving environment with changing priorities and able to work on several projects at any one time.
* Working as a motivated, positive, and effective member of the fundraising team.
* Taking the lead on Community Fundraising activities across the UK, working with individuals, organisations, community groups and educational settings
* Offer excellent donor care and customer service to supporters, volunteers, groups and associations, beneficiary events and individuals.
* Dealing with supporter enquiries and providing excellent customer service and administration.
* Ensuring Raiser’s Edge/NXT is maintained with accurate and up-to-date information on all relevant supporters.
* Working on nationwide initiatives.
* Attend events and initiatives where needed, including out-of-hours work.
* Adhere to the highest standards of fundraising best practice as set out in the Institute of Fundraising’s Codes of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation.
* Any other duty as required by the line manager, commensurate with the post.
Person Specification
Education/qualifications/knowledge
* Numerate and literate, preferably educated to at least A-level standard (or equivalent) E
* Knowledge of the principles of good donor management or customer care E
* Understands principles of relationship building E
* Experience of working effectively with others towards common goals and targets E
Experience
* Experience of working in fundraising in a paid capacity D
* Experience of working with volunteers and/or community groups D
* Administration experience D
Skills and Abilities
* Able to work on own initiative E
* Time management and prioritisation skills E
* Ability to work on multiple projects at the same time E
* Ability to work under pressure E
* Ability to write copy for presentation documents, letters and website use D
* Proficient in the use of Microsoft Word, Excel and databases E
* Driving licence E
Personal Qualities
* Full & clean driver's licence with own vehicle E
* Self-starter, motivated and positive E
* Driven to succeed and innovative E
* Able to show empathy for people or families living with lung cancer or bereaved E
* Enjoys working as part of a team and sharing success E
* Able to work evenings and weekends and required E
* Prepared to travel throughout the geographical area identified as required E
Benefits package includes:
* 30 days holiday each year, plus bank holidays (pro rata)
* Cycle to Work Scheme
* Early finish on Fridays
* Pension Scheme
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Non-profit Organizations
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