We are seeking a reliable, hands-on, and hospitality-driven individual to join our small team as a Guesthouse assistant. This live-in position is ideal for someone who enjoys varied responsibilities and is passionate about creating a warm and welcoming environment for guests.
You will play a key role in the day-to-day operations of two guesthouses, providing support in cleaning, reception, guest services, and basic oversight of the property. This is a full-time position involving 6 working days per week, including occasional or rotational night shifts.
Key Responsibilities:
* Guest Services & Reception:
* Welcome and check-in/check-out guests
* Provide information about the guesthouse, local area, and amenities
* Handle guest requests and resolve issues promptly and professionally
* Housekeeping & Maintenance Support:
* Assist in cleaning and preparing guest rooms and common areas
* Monitor cleanliness standards throughout the property
* Report or manage minor maintenance issues
* Property Supervision:
* Ensure the smooth daily operation of both guesthouses
* Keep inventory of supplies and communicate needs
* Maintain security and safety protocols, especially during night shifts
* General Support & Teamwork:
* Work closely with a small team, helping where needed
* Take initiative to ensure a high standard of guest satisfaction
* Support management with day-to-day tasks and oversight
Requirements:
* Friendly, approachable, and service-oriented
* Responsible, reliable, and capable of working independently
* Comfortable with flexible working hours, including night shifts
* Must be eligible to live and work in United Kingdom
* Ability to live on-site (accommodation is provided)
Benefits:
* Live-in accommodation included
* Supportive team environment
* Opportunity to gain experience across multiple areas of hospitality
* Be part of a small, close-knit guesthouse team making a real difference in guest experience
Job Types: Full-time, Permanent
Work Location: In person