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Patient pathway co-ordinator

Romford
Permanent
Division of Surgery – BHRUT NHS
Posted: 16 September
Offer description

Job overview

The Neurosciences Department is looking for a part time PPC to support the Neurosurgery team in leading our Spinal Triage MDT. You will be responsible for managing the administrative duties required to support the Spinal Triage MDT. You will need to be organised, able to work under pressure and be computer literate. Previous NHS work experience is desirable. Audio typing skills with knowledge of medical terminology are desirable. It is ideal that you are a good communicator ensuring professionalism, compassion and a can-do attitude. PPCs will have experience in being able to multi-task and prioritise urgent work, the ability to be flexible and adaptable is required due to the demands of the role.

Main duties of the job

The post holder is expected to establish and maintain positive interpersonal relationships with other staff members characterised by trust, mutual respect, and open, honest communication.

Working for our organisation

We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with. We’re no longer in special measures; we’ve opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, was named the top CEO by the Health Service Journal in 2024.

We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.

Our patients are benefitting from our Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub in Hornchurch.

These CDCs are open 12 hours a day, 7 days a week and are providing an extra 94,000 scans a year.

The majority of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.

We’re looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Person specification

Experience / knowledge

Essential criteria

1. Computer literate, with experience of using a keyboard.
2. Knowledge of databases, spreadsheets e.g. PAS, Excel or similar applications

Desirable criteria

3. NHS experience in a similar role

Personal Qualities

Desirable criteria

4. Proactive, takes own initiative
5. Able to organise and manage high volume workload

Skills / Abilities

Essential criteria

6. The ability to prioritise tasks effectively

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