Job Overview
We are looking for a caring, reliable, and enthusiastic Healthcare Assistant to join our Children's Outpatients Clinic at Royal Berkshire Hospital, Reading.
The post holder will work as a key member of the multidisciplinary team, assisting nurses and clinicians in providing safe, compassionate care to infants, children, and young people attending a wide range of outpatient appointments.
Key Responsibilities
* Assisting in the care of infants, children, and young people, ensuring their comfort, safety, and dignity at all times.
* Supporting children and families during clinic visits by providing reassurance, clear communication, and age‑appropriate interaction.
* Undertaking and recording clinical observations such as height, weight, vital signs, and urinalysis in line with training and competency.
* Preparing clinic rooms and equipment, ensuring areas are clean, well‑stocked, and compliant with infection prevention and control standards.
* Assisting nurses and clinicians with clinical procedures as required, within scope of practice.
* Supporting the smooth running of clinics by helping manage patient flow, escorting patients, and prioritising tasks in a busy environment.
* Maintaining accurate and timely documentation on electronic patient record systems.
* Following safeguarding policies and escalating any concerns about a child's welfare to the appropriate professional.
* Working collaboratively with the multidisciplinary team, including nurses, doctors, and allied health professionals.
* Adhering to Trust policies, professional standards, and maintaining confidentiality at all times.
* Participating in training, supervision, and ongoing competency development.
Person Specification
Essential Criteria
* Care Certificate
* Experience as HCA in acute hospital environment or equivalent setting
Desirable Criteria
* QCF Level 3 in Health or Health and Social Care
* Good communication skills
Employment Details
Job reference: 193-7686777UCG
Hours: 37.5 hours per week (Full time)
Salary: £24,937 – £26,598 per annum
Closing date: 05/01/2026 08:00
Benefits
* Flexible working opportunities and a strong emphasis on work‑life balance
* Annual leave – 27 days for new starters, plus bank holidays (increasing to 33 days after 10 years NHS service)
* NHS pension scheme
* Employee Assistance Programme
* Money Advice Service
* Generous maternity, paternity and adoption leave for eligible staff
* On‑site nursery (based at RBH)
* Full educational library services
* Cycle to work scheme, lockable storage for cycles
* Bus to work scheme
* Excellent rail and bus links
* Health Service Discounts at many providers
Equal Opportunities
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
How to Apply
Please contact the recruitment team on 0118 322 6997 if you need assistance or prefer to be contacted via email. Applications are processed through NHS Jobs and transferred to TRAC.
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