Great Yorkshire Events Centre – Events Manager
About Us
Great Yorkshire Event Centre is a leading venue for large‑scale events on the edge of Harrogate, located on the Great Yorkshire Showground. Together with the Pavilions of Harrogate, we boast an excellent location, top facilities and dedicated teams.
Purpose of the Role
Work as part of the operations team to ensure the continued success of the organisation, working closely with the Senior Event Manager, Deputy Event Managers and the Venue Manager. Hours: 5 days per week, 37.5 hours: Monday–Sunday.
Rewards and Benefits
* 22 days holiday plus bank holidays
* Company pension scheme
* Access to staff support helpline
* Uniform
* Extensive training package
* 20% discount at Great Yorkshire Food Hall
Key Responsibilities
* Be an integral part of the Events team.
* Contribute to the overall organisational goals.
* Display the PROUD values of the Society.
* Support the operations team in the successful delivery of events.
* Support and mentor the Deputy Event Managers.
* Manage all contractors, sub‑contractors and casual staff as required.
* Ensure the venue is presented to the company’s cleanliness standards.
* Prepare the venue for arrival according to client specifications, including furniture, electrical/comms cabling and AV equipment.
* Support the sales team with showrounds and proposals by providing operational knowledge and guidance.
* Work with the Events team to ensure efficiency and control costs to deliver expected margins.
* Monitor and improve Health & Safety standards.
* Assist the Venue Manager with onboarding, training and development of team members.
* Encourage a one‑team environment.
* Identify opportunities to improve operational performance and visitor experience.
* Ensure alcohol service complies with the Premises Licence and meets expected standards.
* Serve as a Key Holder.
General Responsibilities
Maintain high standards of Health and Safety in all activities and ensure compliance with applicable legislation.
Experience and Qualifications
* Experience in events planning, management and operational delivery.
* Experience in client and stakeholder management.
* Experience leading teams.
Event‑Related Qualifications
* Health & Safety qualifications.
* Experience in commercial negotiations and contract management.
Personal Skills
* Ability to identify issues and develop innovative solutions.
* Influential personality, superb interpersonal skills.
* Outstanding leadership qualities.
* Excellent verbal and written communication skills.
* Demonstrated project management skills.
* Excellent presentation, courteous and professional.
* IT knowledge including Microsoft Office, E500 Event Management Software and CAD.
* Focus, thoroughness and keen attention to detail.
* Natural problem solver.
* Excellent planning & organisational skills.
* Analytical and proactive in performance improvement.
* Calm and focused under pressure.
Practical Skills Associated with Event Delivery
* Driving licence.
* Personal licence holder (training provided if required).
* Accredited SIA Door Supervisor (training provided if required).
* First Aider (training provided if required).
* Fire warden (training provided if required).
* Master forklift / telehandler (training provided if required).
* PAF 3a & 3b (scissor lift & cherry picker) (training provided if required).
* Manual handling.
* Knowledge of temporary electrical installations.
* Installation of networking, broadband, Wi‑Fi & telephone communications.
* Installation of AV & PA systems.
* Setting up the venue for a variety of events.
* Cleaning and waste management.
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