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Customer Care - Part Time Solihull Town Centre, Solihull
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Client:
Location:
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
41e9cdf6b382
Job Views:
4
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm and welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment. We seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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