We are seeking a Business Intelligence Analyst to build and maintain dashboards, reports, and analytics that power compliance, variance tracking, and operational efficiency. You’ll blend strong SQL and Power BI/Tableau expertise with business acumen to produce actionable insights for leaders across organization.
Key Responsibilities
* Develop Metrics & Dashboards:
o Create and maintain interactive dashboards in Power BI / Tableau.
o Provide real‑time insights on compliance, variances, and operational performance.
o Automate reporting processes to improve efficiency.
* Data Analysis & Reporting:
o Write SQL queries to extract, clean, and analyze data from multiple sources.
o Identify trends, anomalies, and performance gaps through data analysis.
o Present findings to stakeholders and leadership with actionable recommendations.
* Compliance & Variance Monitoring:
o Track key compliance metrics and ensure adherence to internal/external regulations.
o Monitor operational variances, providing root cause analysis and suggestions for resolution.
o Collaborate with cross‑functional teams to improve data accuracy and reporting integrity.
* Business Support & Strategy:
o Partner with leadership to define KPIs and performance benchmarks.
o Provide data‑driven insights to support decision‑making and strategic initiatives.
o Work with EPMO, Finance, and Operations to ensure seamless data integration.
Qualifications & Skills
* Must‑Have:
o 2-5 years of experience in Business Intelligence, Data Analysis, or a related field.
o Knowledge of Jira, ServiceNow, or other ITSM tools.
o Strong analytical skills with a data‑driven approach to problem‑solving.
o Ability to communicate insights clearly to non‑technical stakeholders.
* Nice‑to‑Have:
o Proficiency in SQL (query optimization, joins, stored procedures, etc.).
o Hands‑on experience with Power BI / Tableau (dashboard development, DAX, visualizations).
o Experience in compliance tracking or risk analysis.
o Familiarity with financial services or payment processing environments.
What Success Looks Like (First 90 Days)
* Stand up baseline compliance & variance dashboards/KPIs with agreed definitions.
* Deliver at least one automated reporting pipeline reducing manual effort.
* Establish a lightweight data quality regimen and surface key data issues.
* Produce stakeholder‑ready insight briefs that inform operational decisions.
EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
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