Overview
Established in 1981 with a single store in the Northwest of England, JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with colleagues across multiple markets. JD Sports Fashion Plc has been listed on the London Stock Exchange since 1996 and a FTSE100 company since 2019. JD aims to be the leading global omnichannel retailer in the sports and outdoor industry. This role supports the company’s strategic goals of being people-led, innovative and customer-focused, delivering operational excellence while identifying new areas of growth.
At JD, roles span from shop floor to behind the scenes and driving innovation. This is your moment to bring energy, ideas, and personality to a team that values them. This is JD. Are you in?
Role Overview
As an Assistant Manager at JD Sports, you are a key force behind your store’s success. You support from the front — motivating your team, driving performance alongside the Store Manager, and ensuring every shift delivers strong results. You help inspire your people to excel, uphold high standards, and move the store toward ambitious sales targets and operational excellence. This role requires confident leadership, strong commercial awareness, and the ability to elevate your team so the store achieves outstanding success together.
Key Responsibilities
* Support the Store Manager with daily store operations to help achieve sales targets and core KPIs.
* Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining JD standards throughout the day.
* Assist with coaching and development, offering real-time feedback and reinforcing expectations set by the Store Manager.
* Maintain JD’s high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment.
* Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines — escalating issues appropriately.
Skills & Experience Required
* Previous experience in a retail management or supervisory role, such as Assistant Store Manager or Supervisor, demonstrating readiness to support leadership.
* Strong leadership skills with the ability to guide, develop, and motivate staff while reinforcing store priorities.
* Confident interpreting KPI and sales data to support commercial decision making and shift focus.
* Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions.
* Proven success driving sales performance and contributing to KPI achievement in a retail environment.
Desirable Attributes
* Passion for retail, sport, fashion, and representing the JD brand.
* Professional, proactive leader with a solutions-driven mindset.
* Hands-on and committed to leading by example in all areas of the store.
* Resilient, adaptable, and able to remain composed under pressure.
* Customer-centric with a strong focus on delivering the premium JD experience.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues, regardless of background, identity, or lived experience, can thrive and contribute meaningfully. As part of our successful and evolving company, you’ll be encouraged to embrace our strategic priorities: putting people first, at the forefront of digital innovation, staying attuned to our customers, and pursuing operational excellence. We offer benefits including:
* Incremental Holiday Allowance
* Staff Discount on qualifying purchases across Group retail stores and online
* Exclusive Colleague Bike Discount scheme
* Discounted Gym membership
* Personal development opportunities to learn and develop at work
* Access to Apprenticeships and accredited qualifications
About JD Group
Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. We operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a FTSE100 member since 2019, JD Group remains focused on innovation, excellence, and growth. We welcome individuals from all backgrounds to join us in shaping this future. We offer generous benefits and opportunities for personal development. Thank you for your time #JD
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