Full time 36.5 hours a week with possible overtime A willingness to work flexibly across the year, as the role involves 8am starts and 6pm finishes on a rota basis, including weekends Reporting to the Manager, Accommodation and Operations as a member of the Colleges reception team you will help to provide reception and administrative services for the college You will be well organised, have good people skills and be a competent administrator with high personal and presentation standards. You will take initiative and participate fully in the smooth running of the college reception. You will be helpful and friendly, have a can do attitude and understand the need for general and flexible support across this important team. You will respect the Christian ethos of the College and its role as a resource centre for learning within the United Reformed Church. Key Responsibilities Provide reception and front of house requirements for students, visitors and other guests including accommodation, meeting room and dining bookings; meeting, greeting and assisting guests and visitors Recording bookings on the colleges room booking system Looking after College key systems Helping to prepare and maintain visitor documentation Keeping records of meals and other sales, collecting money for room bookings, meals and other sales and carrying out Petty Cash transactions Providing general reception duties and dealing with telephone enquiries. Looking after car parking Organising refreshments for guests and meetings as reasonably requested Provide a range of administrative services for department Provide general assistance to the Manager, Accommodation and Operations and carry out other tasks required Expected Standards Communication: Communicate effectively with colleagues and internal and external contacts. Equality & Diversity: Act in ways that support a culture which promotes equality and values diversity. Health Safety and Security: Act in ways that protect own and others health safety and security. Customer Service: Deliver excellent customer service. Personal Development: Take responsibility for own personal development and develop skills and knowledge to enable effective work performance. Benefits Include 28 days holiday plus Bank Holidays (pro-rata) Free parking available on site subject to availability Free lunch provided when catering is operating Employee Assistant programme Enhanced sickness package after probation Discount on accommodation