Job Description
Maintain a safe and secure environment for customers and employees by patrolling and monitoring premises in a busy shopping centre. Responsible for day-to-day cleaning and housekeeping. Support the daily operations of the Centre.
Ensure high cleaning standards to deliver a clean and safe environment for visitors. Manage recycling and waste effectively. Maintain welfare facilities in good condition. Collaborate with colleagues for smooth operations.
Perform cleaning of car parks using mechanical sweepers and manual brushing. Conduct daily inspections of site streets, car parks, service roads, and public access areas. Carry out Health & Safety checks as directed by the Facilities and Centre Managers. Communicate safety practices and regulations.
Ensure security by preventing unauthorized access, investigating disturbances, and monitoring CCTV footage. Handle incidents, accidents, and irregularities, including reporting and attending court if necessary. Respond to emergency situations, liaising with emergency services, and directing traffic.
Verify contractor permits before work commencement. Perform reception duties, answer calls, log visitors, and manage fire alarm testing. Address spillages and litter within the mall. Follow health, safety, and security legislation.
Undertake additional duties as assigned by management.
Requirements
* Excellent customer service skills
* Professional approach with sound judgment and integrity
* Ability to remain calm under pressure
* Teamwork skills
* Flexibility to cover holidays and sick leave
* Ability to follow instructions
Benefits
* 24/7 UK-based GP service for employee and immediate family
* Mental health support and life event counseling
* Get Fit Programme
* Financial and legal support
* Cycle to work scheme
* Access to Perks at Work app with discounts, resources, and support services
About Us
ABM is a global leader in integrated facility services, dedicated to creating cleaner, healthier, and sustainable environments. We provide a wide range of services across various industries, including cleaning, engineering, security, and energy solutions. In the UK, we serve iconic sites nationwide with over 10,000 team members. For more information, visit www.abm.co.uk.
We promote diversity and inclusion and are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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