JOIN US
At RBH, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity, health & wellbeing, sustainability, and individuality sets us apart from our competitors. This is one of the reasons we are rated as a Top 30 Best Place to Work in Hospitality! We are passionate about the industry and are always looking for new talent to join us on our journey.
OUR HOTEL
Holiday Inn Express Cheltenham, GL50 4AP
Part-time 20 hours, 5 evenings a week (additional hours may be required)
Our Benefits
You will have access to a benefits package that truly works for our people:
* Discounted hotel room rates for you and your friends & family
* An additional day's holiday for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream - choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty, saving you over £1000 per year
And much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL
What you'll be doing...
* Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
* Take and process food and drink orders accurately, noting and fulfilling special requests.
* Serve food and drinks with care, maintaining high presentation standards and smooth timing.
* Set up, clean, and reset tables and service areas, keeping the dining space inviting and well-organised.
* Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
* Assist with inventory and restocking supplies to keep the dining area stocked.
* Uphold hygiene and health & safety standards, ensuring a spotless and compliant workspace.
* Collaborate with kitchen and bar teams to deliver seamless service.
* Perform light housekeeping duties.
* Assist with group dinners.
What We Need From You
* A friendly, professional approach with a passion for creating positive guest experiences.
* Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
* Clear communication skills to interact confidently with guests and colleagues.
* A keen eye for detail, especially in order accuracy and food presentation.
* Team-focused, ready to support others to keep service flowing.
* Flexibility and energy to thrive in a fast-paced environment, especially during peak times.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-first culture. If you require reasonable adjustments at any point throughout our process, please contact us.
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