Buying Admin, ABASK
Reporting to: Buyer
About ABASK
is a premium online destination dedicated to curating the finest handcrafted homeware and lifestyle pieces from the world's most skilled artisans and makers. Our mission is to celebrate craftsmanship, heritage, and timeless design by offering customers exclusive access to exceptional, one-of-a-kind products that showcase artisanal excellence.
Role Overview
We are looking for a proactive and detail-oriented Buying Administrator to support our Buying team in managing the end-to-end administrative process for our growing assortment. This is a key role within the business, ensuring product information, orders and supplier communications are accurate, efficient and delivered to the highest standard. This role is ideal for a graduate looking to grow within luxury retail, who has a passion for interiors and a desire to work at the heart of a fast-paced, design-led company.
Key Responsibilities
Product Data Management
* Maintain accurate and up-to-date product information across internal systems, including dimensions, materials, weights, prices, care instructions, and imagery.
* Take ownership of product data updates when changes occur, ensuring systems are promptly amended.
* Ensure all product details align with internal templates and are ready for PO creation.
* Maintain accurate lead times, payment terms and supplier data on our ERP platform.
Order Administration
* Raise and issue purchase orders for both new products and reorders in line with agreed commercial terms and timelines.
* Raise purchase quotes for peak deliveries, updating them as supplier confirmations are received.
* Monitor order confirmations, track delivery timelines, and flag any issues or delays.
Supplier Communication
* Act as a key point of contact for suppliers on all administrative matters.
* Proactively follow up on outstanding paperwork to ensure timely processing.
* Coordinate sample requests and returns as required.
Internal Coordination
* Work closely with Merchandising, Logistics, Trade, Content and Marketing to ensure a seamless product launch process.
* Provide administrative support for launches, sales campaigns, and seasonal buying trips.
* Maintain shared filing systems and drive consistency in how supplier and product documentation is stored.
DC Discrepancies & Delivery Queries
* Partner with the Distribution Centre to manage and resolve delivery discrepancies or missing information
* Liaise with makers to resolve delivery issues in a timely and constructive manner, with a focus on inbound damages and queries.
* Find practical solutions based on the specific circumstances, with the aim of minimising excessive delays or query periods.
Invoicing & Financial Admin
* Support the Buying and Finance teams by managing invoice-related queries to ensure timely payment.
* Request credit notes or issue new POs where errors or discrepancies arise.
* Maintain a clear overview of PO and invoice alignment to avoid payment delays.
Why Join ABASK?
* Be part of a dynamic, design-led company dedicated to celebrating global craftsmanship.
* Work in a collaborative and fast-growing team with access to extraordinary products and stories.
* Develop your skills in a forward-thinking, creative business with clear progression opportunities.
Salary:
London Living Wage