A leading customer experience software company is seeking a Director for their Global Specialist Organization. The candidate will lead and scale specialist teams across Employee Service, Contact Center as a Service, and Workforce Engagement Management. This role demands over 12 years of experience in enterprise SaaS, including 5 years in leadership roles. The position requires exceptional strategic planning, operational excellence, and cross-functional collaboration to enhance customer outcomes and drive team growth. A flexible hybrid work model is offered. #J-18808-Ljbffr