About us
We are a leading independent logistics services company operating throughout the UK and Ireland. We provide next-day or scheduled delivery services for parcels and freight.
Role summary
The Operations Manager reports to the General Manager and is to lead and manage all aspects of the Service Centre to ensure achievement of budgeted and/or targeted service levels. They are responsible and accountable for the effective management of all employed colleagues, third-party subcontractors and owner-drivers. Manage the premises, equipment and consumables, ensuring the most cost-effective and high-quality performance is delivered. The role is to drive and lead the change process to deliver a fully integrated service centre operation.
Key responsibilities
* Evident line management experience in production/logistics parcel services environment.
* Experience of managing budgets, profit and loss accounts.
* Have the ability and the track record to seek improvements without being prompted.
* Ability to identify problems and design deployable solutions.
* Proven record of successful customer interface and supplier management.
* Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition.
Essential criteria for this role
* Previous experience in the logistics or distribution industry
Additional information on this role
If you have previous experience of managing teams in fast paced distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
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