Are you passionate about making pets a priority? So are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Beech House Veterinary Surgery.
Full‑time role
This is a full‑time role (40 hours per week), working 5 days a week and 1:4 weekends.
About CVS
We put our people first-because when you're supported, you can deliver the very best care. With industry-leading learning, hands‑on training, and guidance, you'll have everything you need to grow your skills and confidence. Whether you're looking to progress in your current role or explore new career pathways, CVS is the place to nurture your future career.
About Beech House
Established in 2009, we've gone from strength to strength, and our friendly and experienced veterinary team provides the highest quality of care.
Our experienced veterinary team are on hand to support you with inpatient cases, surgery and hospital treatment plans- along with regular check‑ups and routine procedures.
Our clinic accepts referrals in medicine, diagnostic imaging, soft tissue surgery and orthopaedic procedures. We are also supported regionally with a referral service in ophthalmology with other areas up and coming.
Our practice is very easily accessible by car or public transport. We have parking available around the surgery area for our team who drive.
About the role
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include
* Nursing care to patients
* Assisting Vets and Nurses in restraining animals for treatment
* Cleaning, walking, and feeding of patients
* Preparation of emergency and operating facilities
* General cleaning and maintenance duties
* Running internal lab samples
* Answering emergency calls
* Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we're looking for in our Veterinary Patient Care Assistant
* Previous experience is necessary for this position
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
* Resilient with the ability to cope with potentially distressing and emotional situations
* A positive attitude and excellent teamwork skills
* Experience in caring for animals in a veterinary environment would be desirable
What we can offer you
* Salary will be in line with the National Minimum Wage
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
* Buy/sell up to an additional 4 weeks annual leave
* Staff discount scheme on Veterinary bills and products
* A range of health benefits
* Employee Assistance Programme and access to over 400 Mental Health First‑Aiders
* and more! Or, if easier, you can find a full list by clicking the link here: What We Offer
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
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