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Glasgow Westerwood Hotel, Spa & Golf Resort
Location:
Glasgow, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
e8c9c79362dc
Job Views:
6
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Do you thrive on delivering outstanding customer service?
The important stuff:
* Free health club membership (T&Cs apply)
* Discounts across golf including membership, guest rates, green fees, buggies and clothing
* Discounts across The QHotels Collection
* Family & Friends discounts in hotels across The QHotels Collection
* Support with training & professional qualifications, including course fees!
* Various learning & development available
* Access to an Employee Assistance Program – Hospitality Action
* Refer a friend scheme
* FREE parking
* AND……much, much more!
What will I do?
You will be the first impression a guest will have upon arriving at the hotel, you’ll greet guests, assign rooms, take payments and handle general administrative duties. Ensure all guest inquiries/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
* Passion for customer service
* Experience in a customer-facing role
* Conflict resolution experience
* Ability to work under pressure and multitask
* Strong time management and organizational skills
Curious to find out more?
Glasgow Westerwood Hotel, Spa & Golf Resort is located just outside Glasgow in Cumbernauld and is a 4-star, 148-bedroom property. The hotel features an 18-hole golf course, dining options including Flemings restaurant, the Grill restaurant, afternoon tea, private dining, and meeting and event spaces. Leisure facilities include a gym, pool, sauna, steam room, tennis courts, and an Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you.
The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
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