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Helpdesk contract administrator

Hereford
Mitie
Contract administrator
€30,000 a year
Posted: 8 May
Offer description

Main duties

* Coordinate calls to service lines via PDA and or phone.
* Log jobs on Concept.
* Run daily job reports and other adhoc reports.
* Manage the coordination and planning of planned preventative maintenance.
* Chase contractors for ppm reports, review ppm reports for remedials, chase and obtain remedial quotes.
* Assign the monthly ppm to maintenance, send weekly reports and complete on concept attaching all certificates.
* Update the compliance tracker, issue updated compliance contract to Contract Manager and Quantity Surveyor.
* Obtain quotes for changes and chase change requests.
* Submit ATW's and RAM's.
* Arrange works with onsite SPT's.
* Submit and review AD forms.
* Place all jobs into the shared helpdesk calendar.
* Update jobs in Concept (i.e. update log notes, attach files, change the status).
* Run reports on Cpncept to search for jobs/review what can be completed.
* Chase service lines and contractors for updates on jobs and report back to the requestor.
* Chase engineers for updates.
* Raise PO's for suppliers for materials or subcontracted works, chase contractors for ETA's. Followed by approving invoices.
* Obtain quotes from contractors.
* Complete monthly helpdesk report submission, i.e. share the number of escalations, roof leaks and other adhpc data.
* Join team meetings.
* Keep track of quotes and materials on a tracker.
* Support with life cycle management and coordinator lifecycle jobs.
* Contact suppliers for material quotes.
* Take calls via micollab.
* Issue escalations via email to the Authority and SPV.
* Support with adhoc requests from management and other team memebrs.
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