The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.
What You’ll Do
* Opening and closing routines
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills
* Work Schedule Requirements
• Schedule will vary weekly but should expect to work at least 16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• During peak times, hours may increase to support business needs.
Qualifications
* High School Diploma/G.E.D. preferred
* At least 1 year of retail experience preferred
* No supervisory/managerial experience required
* Customer Focus
* Communication
* Interpersonal Skills
* Fashion Trend Knowledge
* Outgoing and Assertive
* Adaptability and Stress Tolerance
* Poise and Ambition
* Multi-Tasking and Applied Learning
* Promoting Diversity & Inclusion
* Work Ethic
* Knowledge of Omni Channel Services
Additional Information
What You’ll Get
* Participation in benefit programs aligned with company culture and values
* Quarterly Sales Incentive Bonus
* Merchandise Discount
* Flexible Schedule
* Opportunities for Career Advancement
* Opportunity to Become a Brand Affiliate
* Training and Development
* Supportive global team environment
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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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