Job Description
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them — no two days will be the same.
About the role
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading "Step Into Optics" training programme. This programme includes both workshop based learning and practical "on the job" experience.
Responsibilities
* Ordering, dispensing and collection of glasses and contact lenses
* Supporting with eye‑tests and pre‑screening activities
* Providing after‑care support through repairs and adjustments
* Completing operational and administrative tasks associated with dispensing prescriptions
* Maintaining shop floor standards
Qualifications
* Passion for customer care
* Desire to learn
Preferred qualifications
* Worked in a retail or clinical environment
Benefits
* Discretionary quarterly bonus
* Generous employee discounts for you and a second person (terms and conditions apply)
* Clinical and Non‑Clinical Career development opportunities
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
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