Overview
Depot Manager (commercial vehicles) - 1403
Location: Reading
Salary: Competitive
Job Type: Permanent
Hours: 42.5 hours per week
Responsibilities
As Depot Manager you will lead and manage the day-to-day aftersales operations of the depot, ensuring the efficient, compliant, and cost-effective running of all workshop activities. The role requires a strong focus on customer service, health and safety, people management, and maximizing profitability.
* Lead, motivate, and develop the service, parts, and administrative teams to deliver excellent performance and customer satisfaction.
* Conduct regular performance reviews and address training needs and identify and implement a training plan for all depot staff
* Selection and recruitment of staff in all departments
* Drive a culture of accountability, teamwork, and continuous improvement.
* Manage staffing levels, recruitment, and rota planning
Qualifications / Skills
* Excellent understanding of HGV service, repair, and maintenance processes.
* Excellent leadership, communication, and team management skills.
* Strong communicator with excellent organisational skills.
* Proactive, results-driven, and commercially minded.
* Ability to plan, prioritise, and problem-solve under pressure.
* Resilient under pressure and capable of problem-solving in a fast-paced environment.
* Strong customer service focus with ability to build long-term relationships.
* Committed to continuous improvement and developing others.
* Awareness and understanding of health and safety requirements.
* IT literate with good working knowledge of MS Office and workshop management systems.
* Commercial awareness with a track record of achieving financial targets.
Benefits
* Company car
* 24 days annual leave per year + duvet day
* Carryover up to 5 days annual leave per year
* 1 x Life Assurance
* Company Pension contribution of up to 5%
* Private Medical Insurance
* 10% annual bonus
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