About the role
Join us as a Shift Manager and be part of a team that prioritizes customers. As part of the management team, you'll be responsible for overseeing the shop when the Manager isn't present. You'll engage and motivate the team, ensuring they have what they need to excel. We serve customers across various channels including in-shop, delivery, Click+Collect, and drive-thru. Your role will be to ensure customers have a brilliant experience whether they order in-store or online. Typical shift responsibilities include:
1. Inspiring the team to deliver excellent results and maintain high standards
2. Leading by example and serving customers efficiently and courteously
3. Preparing products, including making sandwiches and managing ovens
4. Ensuring displays are fully stocked and appealing
5. Maintaining a clean, tidy, and presentable shop environment
What we can offer you
* Competitive pay paid weekly
* Colleague discount up to 50% off Greggs products for you and a family member
* Free hot drinks during shifts
* Paid breaks to recharge
* Sharing 10% of profits with colleagues
* Health and Wellbeing App offering Remote GP and Physiotherapy services
* Growing holiday entitlement as your career progresses
* Colleague share plans for investing and saving
* Pension scheme with contributions matched up to 7%
* Confidential employee assistance app and helpline for wellbeing support
* Long service awards celebrating milestones
* Savings and discounts for shopping, leisure, and wellbeing
About you
You should be reliable with natural leadership abilities and a passion for delivering exceptional customer service. Supporting an inclusive culture that values diversity is important. If you have previous supervisory experience in a customer-focused environment and meet the availability requirements, we encourage you to apply.
About us
At Greggs, we love what we do and have fun! Our culture is about how we behave and support each other. Everyone’s welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and be themselves at work. More about us can be read here.
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