Are you looking for your next role within Customer Service?
Is providing an excellent level of service to both internal and external Customers your passion?
Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to GBP24,000pa.
What can you expect in the role of Customer Service Executive?
· Day to day management of your own Customer base including both external and internal customers
· Processing orders and payments for goods, ensuring stock levels are managed and maintained
· Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLAs
· Completing data exemption reports for Senior Management
· Ensuring that customer records and databases are maintained and kept updated accurately
· Working to support customers with basic technical issues relating to online web portals and web shops
· Providing basic diagnostic fault-finding support to ensure that issues dont repeat
What will you get in return as a Customer Service Executive?
· Starting salary of GBP24,000pa dependant on experience
· Full Time hours - Monday to Friday 8.30AM - 5PM with the opportunity to work hybrid 2 days a week from home
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