Customs Clearance Supervisor - Lichfield - Up to £40,000 As a Customs Clearance Supervisor, you will oversee the customs department, ensuring that all customs requirements are carried out in a timely and compliant manner. You will also manage a team, identify issues, and implement operational changes to improve efficiency. You will be responsible for your team's operational activities, meeting targets, and ensuring that high-quality standards are consistently maintained. Your role involves liaising closely with the Operations team, customers, and suppliers to ensure all relevant customs documents are generated and systems are updated. Job type: Permanent Hours: 08:30 - 17:30 Monday to Friday Salary: Up to £40,000 (DOE) Hybrid working: Available after completion of probation Key Responsibilities: Support and advise customers/suppliers on all international import/export customs queries Promote and advise customers on the Customs Consortium Ensure excellent customer service with proactive communication Complete declarations accurately and within required time frames Provide outstanding customer service and advise on declaration completion, VAT, and duty payments Identify and resolve any customs issues that may cause shipment delays Build, develop, and support the customs team, focusing on continuous improvement Conduct one-to-one meetings with team members to discuss performance and gather fe...