Intercity is looking for a customer-focused 1st Line Support Analyst in Shefford, UK. As a key member of the Service Desk team, you will provide first-line IT support to resolve issues, ensuring users can keep their technology running smoothly. The ideal candidate should have a strong problem-solving ability, good communication skills, and knowledge of IT infrastructure. This position operates on a night shift pattern. The role offers excellent career development opportunities and perks such as 33 days of holiday and a company pension.
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