Department: Front of House Location: Reading Compensation: £13,104 / year Description Receptionist – Part Time £13,104 Reading We are looking to recruit a front of house receptionist to work two days in a fabulous office building situated in central Reading, minutes from the station. As a receptionist you will deliver an exemplary tenant service and visitor experience, understanding the importance of organising events that help to create a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role. £13,104 pa Hours: Monday and Tuesday 8.00am – 6.00pm Lunch to be taken in the building so you are ready to step back in when required. Key Responsibilities Reception Delivering a warm, friendly welcome to tenants and visitors Meeting, greeting and registering all visitors to the building, following appropriate protocols Manage deliveries, including couriers and post Develop a good understanding of the local area, using this information to create a local amenities information file General administration as required Building management Work closely with the Facilities Manager on reporting of building issues and helping manage to resolution. Produce weekly reports for key stakeholders You will pay particular attention to security and health & safety in the building Tenant experience and community engagement Work as a team to develop seasonal events for the office workers, to create a sense of community and aid enjoyment in the workplace – this could include freebies, discounts, pop ups, events to support charity initiatives (when required) Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (when required) Managing the social media accounts for the building, producing content that is engaging and relevant (when required) Skills, Knowledge and Expertise Proven experience in a front of house reception role and are ready for a new challenge Personable and proactive with a confident manner and able to deliver impeccable customer service Excellent written and verbal communication skills and able to confidently communicate with key stakeholders Competent Microsoft Office / PC user and willing to learn in house systems and processes Benefits Contributory Pension Scheme/Life assurance LAH Training Academy Company Events Wellness scheme, including a 24-hour confidential helpline, virtual / telephone GP