As a Site Specialist II, you will play a key role in supporting on-site laboratory operations at our Billingham (Middlesbrough) site, ensuring efficient, safe, and compliant lab environments. You will act as a trusted on-site partner to our customers while representing Thermo Fisher Scientific's high standards of service and operational excellence. Your responsibilities will include inventory management, stockroom coordination, chemical handling, and laboratory support activities. You will ensure smooth day-to-day operations while maintaining strict adherence to GMP/GLP, safety, and quality standards. Through your attention to detail and proactive approach, you will directly contribute to enabling scientific progress by ensuring labs operate efficiently and reliably.
Responsibilities
* Manage laboratory inventory, stockrooms, and consumables
* Process and track laboratory materials and chemical inventories
* Maintain accurate records using inventory management systems and handheld scanners
* Ensure compliance with GMP/GLP, safety, and quality standards
* Support day-to-day laboratory operations and customer requests
* Maintain a clean, safe, and well-organised working environment
* Collaborate with internal teams and on-site customers to ensure service excellence
Qualifications
* Follow all PPE and site safety requirements
* Minimum 1 year of experience in laboratory, warehouse, logistics, or customer service environments
* Science-related background preferred
* Experience in GMP/GLP environments is an advantage
* Strong proficiency with inventory systems and handheld scanning tools
* Good Microsoft Office skills (Excel, Word, Outlook)
* Strong communication and customer service skills
* High attention to detail and strong organisational ability
* Ability to multitask and prioritise workload effectively
* Comfortable working independently and as part of a team
* Physically able to lift/push/pull 30-40 lbs regularly (up to 50 lbs occasionally)
* Able to stand and walk for extended periods
* Willingness to wear required PPE (lab coat, safety glasses, steel-toe footwear)
* Flexible to work varying schedules as required
* Valid driver's license may be required for some assignments
* Commitment to confidentiality and adherence to company values
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