Order Processing/Customer Accounts – Global Manufacturing Location: Bedford Hours: Monday to Friday, Full-Time Type: Permanent Salary: £28,000 + Attractive Benefits + End-of-Year Performance Bonus This client seeks a detail-driven customer service professional with a passion for delivering customer excellence in a global operation. Due to continued growth there is an urgent requirement to source an additional business-focused Order Processing/Customer Accounts specialist, responsible for supporting high-value clients across the global manufacturing sector. Key skills and responsibilities: Managing complex customer accounts and high-value order processing across international supply chains Coordinating customer forecasts and ensuring timely, accurate reporting working with Salesforce CRM and SAP ERP systems Running detailed spend reports via Excel and performing advanced data analytics to support strategic decision-making Collaborating with internal teams to streamline workflows and ensure seamless customer experiences Acting as a key liaison for client communications, delivering articulate and professional responses across all channels Managing extensive email communication between the customer, supply chains, manufacturing and distribution Candidate requirements: Minimum 3 years’ experience in a customer account role within global manufacturing Proven expertise in supply chain coordination a...