We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll receive great benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services, and a 30% discount on all Co-op products.
Working pattern:
Varied shifts including early mornings from 5.30am, afternoons, late evenings, and weekends, to be discussed at interview. Full, paid training is provided. You can apply for this role using your mobile device (no CV needed!).
As a Customer Team Member, you’ll be part of a friendly team dedicated to helping customers. Your responsibilities include providing excellent service on the tills and shop floor, re-stocking shelves, and cleaning spillages.
At Co-op, we focus on fairness and community. We support your wellbeing with policies and support for physical, mental, and financial health, including support during life events.
What you'll do
1. Provide friendly and thoughtful service, responding to queries and promoting Co-op products and Membership.
2. Support your colleagues to solve problems and improve the shopping experience.
3. Ensure the store is safe and legal—stock shelves, check prices, dates, and temperatures.
4. Introduce new products and services, sharing experiences with colleagues.
5. Support the local community through involvement in activities and events.
This job would suit people who have
* A genuine care for customers and members.
* Great people skills and the ability to build positive relationships.
* A positive approach to change and problem solving.
* The flexibility to work varied shifts.
Why Co-op?
* 30% discount on all Co-op products, plus 10% on other brands.
* A pension scheme with up to 10% employer contributions.
* Wagestream app for accessing a percentage of your pay as you earn it.
* 31 days of holiday, including bank holidays (pro rata for part-time).
* Virtual healthcare services for you and your family.
* 24/7 employee assistance service.
* Paid training and support for your development and career growth.
* Rotas shared three weeks in advance, accessible on your phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We welcome applications from everyone and aim to create diverse, inclusive teams. We can make reasonable adjustments for applicants with disabilities and participate in the Disability Confident scheme. When applying, indicate if you'd like to be considered under this scheme or need adjustments during recruitment.
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