Role Overview:
As a Junior Call Centre Agent, you will be the first point of contact for clients and potential customers. You will support the sales and marketing teams by making outbound calls, responding to inbound inquiries, and providing excellent customer service. This role is ideal for someone looking to start their career in marketing and sales.
Key Responsibilities:
* Make outbound calls to potential clients to promote marketing services and campaigns.
* Respond to inbound client inquiries professionally and efficiently.
* Maintain accurate records of calls, leads, and customer interactions.
* Support the marketing team with lead generation and client engagement.
* Provide excellent customer service and build positive relationships with clients.
* Assist with reporting and tracking call performance metrics.
Requirements:
* Strong communication and interpersonal skills.
* Friendly, enthusiastic, and customer-focused attitude.
* Ability to handle multiple tasks and work in a fast-paced environment.
* Previous call centre or customer service experience is advantageous but not essential.
Benefits:
* Hands-on experience in sales, marketing, and client engagement.
* Opportunity to develop professional skills and grow within the company.
* Supportive and collaborative work environment.
If you're ready to start your career in marketing and client engagement, apply now and help us shape the future of brand communication
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work authorisation:
* United Kingdom (required)
Location:
* Liverpool L1 4DQ (required)
Work Location: In person