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Job Title: Referral Coordinator
Location: Arun Hope
Contract Type: Permanent
Hours: 37.5 hours per week
Salary: up to £26,000 per annum
We have a fantastic opportunity for a motivated and enthusiastic Referral Coordinator to join our team at Arun Hope, who will be part of making positive contributions to changing the lives of children and young people.
About the National Fostering Group
We are proud to be rated as a Great Place to Work 2025!
With over 20 years of experience, the National Fostering Group is the largest independent children's fostering group in the UK, with a community of over 2,500 foster carers.
As a group, we work with Local Authorities to provide the highest quality of care for children and young people. All our services are officially recognized by Ofsted, Welsh, and Scottish regulators as either ‘Outstanding’ or ‘Good’.
About Arun Hope
Arun Hope is a residential family assessment centre based in Littlehampton.
We provide a safe, nurturing, and supportive environment for families experiencing difficulties, especially those at risk of children being taken into care. Parents and their children reside at Arun Hope for 16 weeks, during which our experienced staff and professionals assess and support them. A 12-week programme is delivered to assess and empower their ability to care for their children safely. More about us can be found here: https://www.nfa.co.uk/arun-hope/office/littlehampton/
Who are we looking for?
We seek a motivated, enthusiastic, and conscientious team player passionate about positively impacting children’s lives.
Based at Arun Hope in Littlehampton, you will work closely with our Office Manager to promote the centre through marketing, webpage updates, and stakeholder liaison. You will be the first point of contact for Local Authorities regarding referrals, matching, and placements, making relationship-building essential.
When not handling referrals or outward-facing duties, you'll support the Office Manager with Health and Safety tasks, administrative duties, and overseeing staff rotas, liaising with support staff to seek cover and fill gaps.
This role is busy and demanding, requiring effective multi-tasking and decision-making skills. We value assertiveness, initiative, ownership, and strong communication skills to build positive relationships across various levels.
Experience or understanding of services for children and young people or Local Authority structures is preferred but not essential.
What’s in it for you?
Your health and wellbeing matter, and we offer an exceptional rewards package including:
* Up to 39 days of annual leave (including bank holidays and extra purchase options)
* Life Assurance
* Pension scheme with flexible contributions
* Access to mental health support and health checks through 'Your Wellbeing Matters'
Additional benefits via Vista platform include:
* Health, wellbeing, and insurance benefits
* Discount options in the UK and abroad
* Cycle to Work schemes
* Electric Car Purchase Scheme
* Critical illness cover
Our work is driven by the outcomes for children and vulnerable young adults, making your role impactful every day.
We are committed to safeguarding and promoting the welfare of children and young people. All employees undertake appropriate checks.
Whether in urban or rural settings, you'll be part of a dynamic family aiming high, supporting personal goals, and making a difference.
Office Manager
Current Employee
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