3 Month Contract With A Local Authority Job Purpose To lead and manage the Brokerage Service, ensuring the effective commissioning and delivery of high-quality, person-centred social care services. The role is responsible for matching individuals with appropriate care and support, achieving value for money, and driving continuous service improvement. This position will play a pivotal role in the transformation of the brokerage function, leading operational change across processes, systems, structure, and governance to improve efficiency, performance, and outcomes for residents. Key Responsibilities Lead the delivery of a high-performing brokerage service, ensuring individuals are matched with appropriate care packages that promote independence and positive outcomes. Drive the transformation programme for brokerage, implementing improvements to systems, processes, governance, and service design. Oversee the commissioning and ongoing management of care placements and packages, ensuring quality and value for money. Maintain tight financial control of commissioned spend, identifying savings and efficiencies while maintaining service quality. Lead complex negotiations with providers to secure cost-effective and high-quality services. Develop and manage relationships with providers, partners, stakeholders, and senior leaders, including handling politically sensitive matters. Oversee market intelligence gathering and analysis to inform commissioning strategies and decision-making. Monitor service performance, identify improvement opportunities, and implement changes to enhance delivery. Ensure compliance with all relevant legislation, safeguarding requirements, and council policies. Manage risks effectively, ensuring appropriate governance and escalation processes are in place. Lead, motivate, and develop a multidisciplinary team, ensuring high performance and continuous professional development. Contribute to wider strategic planning, policy development, and the council’s social care objectives. Ensure excellent customer service, responding effectively to complaints, feedback, and enquiries. Promote collaborative working across services and with external partners to deliver integrated care solutions. Requirements Degree-level education or equivalent experience. Significant experience in social care brokerage, commissioning, or a related field. Proven track record of leading complex transformation programmes and business change initiatives. Strong understanding of health and social care systems, including the needs of older people, young people, and individuals with disabilities. Extensive experience in contract management, procurement, and supplier relationship management. Demonstrable success in negotiating high-value, complex agreements. Strong financial management skills, including budget control and delivering cost efficiencies. Experience managing teams, including performance management, development, and workforce planning. Ability to manage competing priorities and deliver outcomes under pressure. Strong analytical skills with experience in data management, reporting, and performance monitoring. Excellent communication, influencing, and stakeholder management skills, including working with senior leaders and elected members. In-depth knowledge of safeguarding, relevant legislation, and quality assurance frameworks. High level of IT proficiency, including case management and financial systems. Commitment to equality, diversity, and inclusion. Additional Information Hours per week: 36 Payment: Bi-weekly Location: Waltham Forest, E17 Hybrid Working: (2 days Remote)