6 month contract role with a Local Authority Job Summary: • Facilities Team Leader required for an interim 6-month assignment with Shropshire Council within the Property Services Group (Property & Development), Enabling Services Directorate. Reporting to the Facilities and Maintenance Manager, the postholder will lead and coordinate the delivery of high-quality Soft Facilities Management (FM) services across multiple Council premises. • The role combines strategic oversight and operational management, ensuring buildings are safe, clean, secure and compliant with statutory and health & safety requirements, while delivering excellent customer experience and value for money. Key Duties/Accountabilities (Sample): • Lead the day-to-day delivery of Soft FM services including cleaning, caretaking, security, reception support, waste and hygiene services. • Manage multiple FM-managed premises, ensuring legal compliance and high presentation standards. • Supervise and performance-manage Facilities staff, including appraisals, training and workforce planning. • Oversee Soft FM contracts, ensuring service quality and value for money. • Manage the Facilities Team budget in line with Council financial controls. • Undertake inspections, audits and service reviews, implementing improvement actions where required. • Act as escalation point for service complaints, MP enquiries, Information Governance requests and customer issues. • Coordinate security arrangements including alarms, access control, key holding and out-of-hours procedures. • Ensure statutory compliance in partnership with compliance and maintenance teams. • Support procurement and contract review processes, contributing to specifications and evaluations. • Prepare management reports and performance data for senior management. • Lead operational response to emergencies, service disruptions and adverse weather events. • Support implementation of the Council’s FM strategy to enhance productivity and staff wellbeing. Skills/Experience: • Significant experience in Facilities Management, ideally within a local authority or public sector environment. • Experience managing multiple buildings/sites. • Proven leadership and supervisory experience. • Experience managing Soft FM contracts and service providers. • Strong understanding of health & safety legislation and statutory compliance requirements. • Budget management and financial oversight experience. • Experience handling complaints and stakeholder enquiries. • Ability to monitor performance and drive continuous improvement. • Experience contributing to procurement and contract management processes. • Strong organisational skills and ability to manage competing priorities. • Excellent communication and stakeholder management skills. • IT literate with experience producing reports and management information. • Full UK driving licence and access to a vehicle (business use insurance required). Additional Information: • Full UK driving licence and access to a vehicle (business use insurance required). • Client: Shropshire Council. • Location: Guildhall, Shrewsbury (primarily site-based with occasional home working). • Duration: 6 months initially. • Hours: 37 per week (standard 9–5; flexibility required including occasional evenings/weekends).