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Claims handler

London
Gallagher
Claims handler
Posted: 2 March
Offer description

Overview

Are you passionate about delivering exceptional service and making a real difference? At Gallagher, we’re looking for a Claims Handler to join our Fine Art, Specie and Jewellery team. You’ll play a key role in helping our clients navigate the claims process with confidence and ease. This is your chance to work in a supportive, collaborative environment where your skills and growth matter. How you'll make an impact In this role, you’ll guide clients through the claims process, offering expert advice and support every step of the way. You’ll manage claims from start to finish, ensuring clients are kept informed and their expectations are met. By building strong relationships with clients and insurers, you’ll help resolve claims efficiently and fairly. Your work will directly contribute to protecting what matters most to our clients. Here’s what you’ll do: Handle claims notifications and updates with care and precision. Keep clients informed and supported throughout the claims journey. Collaborate with insurers to ensure timely resolutions. Maintain accurate records and ensure compliance with regulations. Provide empathetic and clear advice to clients on policy and claims matters. About You We’re looking for someone who’s organised, detail-oriented, and passionate about helping others. You’ll thrive in this role if you: Have GCSEs in English and Maths (grade C/4 or above). Are confident using MS Office tools like Word, Excel, and Outlook. Have experience with CLASS and ECF claims processing (preferred but not essential). Are a great communicator who can build strong relationships. Enjoy solving problems and working as part of a team. At Gallagher, we’re committed to creating an inclusive workplace where everyone can thrive. If you’re ready to make an impact and grow your career, we’d love to hear from you. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…

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