Time Appointments are delighted to be working on behalf of a multi-award winning financial services company based in Ipswich, looking for a Customer Account Manager to join their team within the Sales department. This is a fantastic opportunity to join a dynamic, exciting and rapidly growing company, who offer an excellent package and the prospect to progress and grow within their teams!
Key Duties & Responsibilities:
* Retaining and promoting excellent customer service, building a solid and effective reputation with clients.
* Promote and provide the services offered, leading to the completion and submission of a full application.
* Contact applicants by telephone to promote products, and its panel of lenders as appropriate.
* Maintaining contact with the client throughout the application process to provide updates and request any further information needed for a lending decision.
* Contacting the client to provide the reasons behind an application being declined.
* Promoting approvability and being able to identify opportunities where an application can be processed further with them.
* Utilising the existing client database to obtain new funding applications.
* Contacting Clients to inform and present the funding offers that have been made to them
* Knowledge on the differences between products and the terms of loans.
The successful applicant will be rewarded with a competitive salary, g...