Parts & Showroom Assistant Location: Dartford, Kent, DA4 Job Type: Full-time, Permanent Salary: £12.50 - £13 per hour Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch); Saturdays as per rota (Overtime paid at time and a half on completion of 39 hours Monday to Friday) Join my client's team as a Parts & Showroom Assistant, where you will be integral to the operations of our goods inward area and showroom. This role is perfect for someone who thrives in a busy retail environment and is passionate about providing excellent customer service. Day-to-day of the role: Manage the day-to-day operations of the goods inward area, including handling all parts and showroom related deliveries. Assist with retail sales in the showroom, which includes parts, hardware, clothing, and groundcare machinery sales. Ensure excellent customer service by addressing all queries related to products and services either face-to-face or over the telephone. Support internal workshop technicians with parts identification and manage the distribution of orders. Handle stock transfers to the stores and showroom, unpacking, and processing supplier parcels. Manage customer delivery and collection shelves, and perform stock checking as required. Maintain showroom stock and ensure a presentable appearance of the sales floor. Load and unload internal lorry deliveries and manage the overall stock levels. Required Skills & Qualifications: Knowledge of agricultural and horticultural equipment and parts is advantageous. Experience working in a busy retail environment, preferably with showroom experience. Strong communication skills across various platforms including face-to-face, email, and telephone. General computer skills and familiarity with email and internet use. Good numeracy and literacy skills, with attention to detail especially in handling transactions. Ability to work effectively both independently and as part of a team. Full driving licence and a good general level of health and fitness are essential. Benefits: Competitive salary plus 32 days holiday (including bank holidays). Workplace pension and life assurance (2x salary). Country store staff discount and company sick pay scheme. Flu jabs and employee referral scheme. If you are interested in this position, please Apply Now!