Patient Administrator – Full Time Brand New Endoscopy Service Opening – January 2026 Yeovil District Hospital, Higher Kingston, Yeovil, BA21 4AT 37.5 hours per week | 4 days across Monday–Sunday | 8am–6pm shifts We’re excited to launch a brand new Endoscopy service in Yeovil and are looking for a Patient Administrator to join our team on a full-time basis. As a Patient Administrator at InHealth, you’ll play a key role in delivering a professional, patient-focused experience throughout the diagnostic journey. Working closely with clinical colleagues in a fast-paced environment, you’ll also provide essential administrative support to ensure smooth and efficient service delivery. What You’ll Be Doing: Welcoming patients and coordinating their journey from arrival to departure Handling telephone and face-to-face enquiries promptly and professionally Booking clinically validated appointments based on priority and system protocols Managing and distributing imaging data and reports in line with clinical and contractual timelines Supporting month-end administrative processes for the management team Ensuring accurate and timely invoicing, payment collection, and banking What We’re Looking For: Experience in a customer or patient-facing role Confident using Microsoft Office and other IT systems Excellent communication skills – both written and verbal Ability to work independently and collaboratively within a multi-skilled team What's in it for you We offer permanent employees a fantastic benefits package, accessible through our mobile-enabled rewards platform, InJoy. This is your go-to place for thousands of offers and discounts across fashion, travel, dining, tech, leisure, and more! In addition to this, we also offer: 27 days annual leave (plus bank holidays) Generous company contribution pension scheme Sick pay for peace of mind, so you can rest and recover without financial worry Private medical insurance options Life assurance Hybrid and flexible working opportunities Fantastic learning and development opportunities 24/7 access to a dedicated well-being hub and Employee Assistance Programme Enhanced parental leave Monthly award programme and online peer-to-peer recognition Long service recognition, with vouchers and additional annual leave Refer a friend bonus Discounts on our healthcare services Smart tech, Cycle to Work, and thousands of discounts and cashback options For eligible* roles - an additional payment of £10 per hour, up to £50 per day, for each weekend day worked - paid monthly in arrears Paid-for professional memberships and more! Supporting our people’s happiness at work is a top priority. That means offering meaningful opportunities for personal and professional growth, with an innovative approach to development that helps you be the best version of yourself and build a real career pathway. * This includes colleagues delivering face to face patient care in the Targeted Lung Health Check mobile units, Endoscopy, AAA Screening, Breast Screening, PET-CT, Audiology, Mobiles, Imaging Centres and CDC’s. Note that this payment is not applicable to clinical staff working within the Echocardiography division, or Diabetic Eye Screening. The Weekend Payment does not apply to those on a flexible working agreement and part time workers that have requested to work weekend hours/days as part of their working agreement. The Weekend Payment also doesn’t apply to those who are working remotely or carrying out administrative work from home. About Us InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate .