Operations Data Analyst
Location: London
Career Level: 10
Key Accountabilities:
i. Operations/ Professional/ Business
* Responsible for creation, amendment and deletion activities of all Material Master data.
* Ensure that the Material Master data processes for creation, amendment and deletion are understood within own and any other regional or local Master Data teams in Global Operations departments, factories and end markets.
* Update of Master Data documentation in line with any business changes to data management processes.
* Adhere to the Master Data Incident IT support process and ensure resolution within agreed SLAs.
* Drive improved data integrity for both completeness and accuracy through weekly and monthly KPI, Global Core compliance and data quality reports monitoring.
* Deliver master data accuracy and compliance with global data standards to the required and agreed accuracy rates as per SLA with data customers and users.
* Ensure resolution of all global master data errors in a timely manner within the stated SLA timelines to minimise any adverse impact on planning and systems use.
* As a master data knowledge expert, contribute to global, regional and local MDM projects as required on behalf of the Global MDM Administration organisation.
ii. Management
* Cover for other Data Analysts where required.
iii. Leadership
* Coordinate with other DA's, SDAs and team leads to ensure the global master data team activities and priorities are met within required timelines, for BAU and the numerous global, regional and local projects involving master data where the global master data administration team need to be involved.
iv. Relationship
* Build strong working relationships with global / regional / local data teams and stakeholders, guiding them on data related issues and managing alignment to business standards and priorities
* Work with other global/regional/local master data administration personnel as applicable to ensure accurate and timely system adjustment and updates to changed or new data standards.
EXPERIENCE, SKILLS, KNOWLEDGE:
ESSENTIAL
Experience Required
* Working in a systems orientated supply chain environment
* High degree of understanding of SAP Material Master Data and structures.
* Knowledge of cigarette products and materials an advantage
Technical / Functional / Leadership Skills Required
* Highly numerate, analytical and accurate
* Strong attention to detail and able to complete each task in hand (completer/finisher)
* Strong communication/interpersonal skills
* Structured/planned approach to work