Hours per week: Variable Please note that this role is offered on a zero-hours contract. On average, we schedule approximately 20 hours per week, depending on business needs. The role requires full availability on weekends. Please indicate your availability when submitting your application for our consideration. Contract: Permanent, subject to a 3-month probationary period. Expected Start date: ASAP Reports To: Shop Manager Key Responsibilities: Maintain, handle and replenish stock throughout the store, ensuring that all stock is displayed in a professional and orderly manner; Maintain a responsible, safe and professional manner at all times; Engage and interact with all customers in a welcoming, friendly and professional manner – creating a positive and memorable shopping experience; Demonstrate knowledge of the product range sold by Korea Foods Company, and when appropriate offer advice on products on promotion; Ensure the store is maintaining a safe and hygienic environment at all times through general cleaning as you fulfil your regular duties; Provide administrative support if/when needed; Be conscious of visiting customers and stay vigilant for any potential shoplifters, raising any issues with store management; Any other reasonable management requests. Person Specification: Fluency in any of the following languages would be beneficial but not essential: Korean, Cantonese, Mandarin, Japanese, Thai or Vietnamese Able to lift mid-heavy goods weighing 20kg and over Valid UK working permit Ability to work flexibly within a team or alone Comply with all health and safety regulations pertaining to your role Strong communication/customer service/organizational skills The Company: Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double-digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.