THE ROLE
OPTIMIZE, ENABLE, INNOVATE!
As our Brand Ambassador – Gucci, you play a critical role in driving sales while safeguarding the distinctive, disruptive luxury identity of the brand. You fuse high‑performance retail with artistry and fragrance expertise, creating expressive, memorable experiences that transform customers into loyal Gucci advocates.
You will be reporting to the Area Manager, and you will manage:
Sales & Customer Experience
1. Achieve monthly sales targets while consistently delivering Coty KPIs
2. Deliver Coty’s customer service ceremony with confidence, warmth, and authenticity
3. Perform elevated make‑up and niche fragrance consultations that drive conversion
4. Build lasting relationships through storytelling, influence, and self‑expression
5. Upsell seamlessly while preserving the integrity of the Gucci luxury experience
Excellence of Execution
6. Act as a true Gucci ambassador, protecting brand equity at all times
7. Stay fully up to date with We Live Beauty and mandatory Coty Academy training
8. Execute merchandising guidelines across permanent and promotional spaces
9. Maintain strong commercial awareness of brand performance, competitors, and trends
10. Complete month‑end and payroll processes accurately and on time
11. Adhere to uniform, grooming, and retailer Code of Conduct standards
Team & Collaboration
12. Build strong, trusted relationships with the Coty in‑store team
13. Grow networks across the wider Coty retail community in your area
14. Maintain open, consistent communication with the Area Manager
15. Develop collaborative partnerships with retailer staff and store leadership
Technical Processes
16. Use iPad tools for reporting, communication, and VM guidelines
17. Maintain control of Coty systems, passwords, and online documentation
YOU ARE A COTY FIT
As a luxury beauty expert, you are expressive, confident, and commercially driven — without ever compromising on creativity or brand integrity. You bring presence to the shop floor and take pride in owning your space, your performance, and your development.
18. Proven experience in luxury beauty retail with a high level of make‑up artistry
19. Genuine passion for fashion‑led brands, self‑expression, and modern luxury
20. Strong sales mindset with a relentless drive to exceed targets
21. Ownership mentality — you treat your counter as a personal brand statement
22. Acute attention to detail and uncompromising execution standards
23. Collaborative team player who shares knowledge and elevates others
24. Proactive in learning, growth, and performance development
25. Fragrance expertise preferred
If you’re ready to represent a brand that celebrates individuality, creativity, and confidence — we want you on our team.
WHAT WE OFFER
This is a unique opportunity to make an impact within one of the most iconic luxury houses in the world. You’ll work in a diverse environment alongside passionate professionals who value creativity, performance, and authenticity.
Coty’s global omni‑working policy provides the option to work up to 50% of your month remotely.
We believe flexibility empowers everyone to perform at their best while respecting individual circumstances.