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Aftersales support assistant

Ayr
Haven
Support assistant
Posted: 11h ago
Offer description

Position: Aftersales Support Assistant
Type: Part-Time / Seasonal - working 16 hours, Mondays and Fridays
Pay Rates: Up to £ per hour depending on age

Weare looking for a detail-oriented Aftersales Support Assistant to join our team in delivering an exceptional experience to our holiday home customers. This role plays a vital part in the presentation and final delivery of our holiday homes, ensuring each unit is immaculately cleaned, dressed, and ready for handover to its new owner.

Key Responsibilities
- Clean and prepare holiday homes to a high standard before handover.
- Dress and stage homes with soft furnishings, décor, and essentials to enhance visual appeal.
- Conduct handovers to new owners, walking them through the features and ensuring a warm, professional welcome.
- Liaise with the sales and maintenance teams to ensure homes are ready on time.
- Carry out basic checks to ensure homes are safe, clean, and fully functional.
- Assist with minor snagging tasks and coordinate any additional aftersales support as needed.

Requirements
- A proactive and reliable team player with excellent attention to detail.
- Good communication skills and a friendly, customer-first attitude.
- Comfortable working independently and managing a varied workload.
- Experience in housekeeping, cleaning, property staging, or customer service is an advantage.

What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us

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