We are proud to be working with a well established local manufacturing company who are looking for an experienced Sales Administrator to join their busy sales operation. The role of Sales Administrator is to manage the customer experience from start to finish therefore strong customer service skills and a good knowledge of the sales process is essential. The company offers a hybrid working pattern once probation is complete and they ara a very established business within their field. We are looking for candidates who have strong attention to detail and a good working knowledge of MS Excel is a must. Main Responsibilities: Customer Management: Handle customer orders, quotes, and requests. Provide excellent customer service, resolve any issues quickly, and maintain high customer satisfaction levels using the relevant company quality systems and processes. Sales Support: Prepare quotes, negotiate prices, and manage customer records. Ensure accurate order processing and filing. Internal Coordination: Work with other departments to agree on delivery dates and track production planning. Logistics & Expediting: Communicate with Production Manager, despatch, and couriers to ensure timely order delivery. Account Management: Handle pre-order activities, complex customer queries, and contribute to new business and client retention. Completion of customer compliance questionnaires. Tools & Equipment: Experience Needed: ...